Company
Who makes ProtoCrate tools?
ProtoCrate is run by Isai, an electrical engineer in Ventura County, California. Our story
Where are your products made?
Our own tools are designed and assembled in-house in California, with some precision parts made by trusted manufacturing partners.
Do you offer bulk or education pricing?
Yes. Labs, schools, and teams can email support@protocrate.com for quantity pricing.
Orders & Shipping
When will my order ship?
Orders ship within 1–2 business days from California. You’ll get a tracking number by email as soon as it ships.
How much is shipping?
US shipping is free on orders over $40. Below that, you’ll see the exact cost at checkout before you pay.
Do you ship internationally?
Yes, to many countries. If your country isn’t available at checkout, email support@protocrate.com and we’ll do our best to make it work. Duties and taxes are calculated at checkout, so there are no surprise fees on delivery.
My order hasn’t shipped. What do I do?
Email support@protocrate.com with your order number. You’ll get a real reply from a real person, usually the same day.
Returns & Warranty
What is your return policy?
90-day free returns. Email us and we’ll send a prepaid return label. See full Refund Policy
Are any purchases final sale?
No. Every product has a 90-day return window.
What if something arrives damaged or a part breaks?
Email us a photo or short video. In most cases we ship a replacement part right away, often without needing the original back.
Do you sell replacement parts?
Yes. Proto Brush replacement tips are on the store. For Quick Lock Pro parts, email us.
Quick Lock Pro
Which size should I get?
Small fits boards up to 120 mm (4.75 in) wide. Medium fits boards up to 170 mm (6.75 in) wide. Both hold boards up to 3 mm thick. If you’re unsure, go Medium.